Forum Discussion

No-Signal's avatar
No-Signal
Tuning in
5 months ago

Hub relocation

I need to arrange for a Hub to be relocated from a living room to a rear bedroom.  I understand there will be a fee for this request.

Can someone from the Admin Team please DM to arrange?

Thanks

2 Replies

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  • Tudor's avatar
    Tudor
    Very Insightful Person
    5 months ago

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

  • Matthew_ML's avatar
    Matthew_ML
    Icon for Forum Team rankForum Team
    5 months ago

    Hey No-Signal, thank you for reaching out and we can sort this out for you no problem at all.

    There is a off one charge of £25 for this, I will send you a DM now.