How do I make an appointment to have my Virgin media box and cabling moved

There will be a non fault call-out of £25. The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

Hi Tanglewood1 👋.

Thanks for reaching out to us and welcome to the Community Forums. We can assist you with your cabling and box relocation, this does come at a charge as stated by Tudor, to get the ball rolling we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.

Thanks.

Sabrina