Forum Discussion

Jewellery's avatar
Jewellery
Tuning in
5 months ago

E-mail contact details for the VM "Wayleave" team

Can someone please advise what the contact details are for the VM Wayleave team? E-mail is the preferred method.

I have VM cables crossing my land where no wayleave agreement is in place.

 

 

  • goslow's avatar
    goslow
    Alessandro Volta

    This subject gets mentioned on here fairly regularly. If you post up some photos to illustrate the problem the VM forum team may offer to refer on internally.

    You should probably set your expectations of any action from VM to a very low level as typically VM will drag its feet with regard to investigating/resolving.

    Also worth mentioning that often in such topics there may be a long back-story to how particular cables ended up in a particular location (going back to the early cable TV companies).

    You are unlikely to receive a reply from the VM forum team here in ‘Community Natter’. A VIP or moderator might move your topic to a better forum, such as ‘Managing Your Account – Cable’ to get a VM reply.

  • Hi Jewellery,

    Thank you for taking the time to contact us and welcomer back to our community, sorry to hear there is a cable across your land without your consent, do you have our service in the property?

    Regards

    Paul.