Forum Discussion

HansMoleman's avatar
HansMoleman
Joining in
10 months ago

Are we still "Non serve"?

Before Christmas, we joined Virgin Media, after many months of being messed around - we were told that we were non serve. This was because the two sides of the close, were not connected. I believe the work has actually been finished now, and it appears my neighbour will be getting Virgin Media installed shortly.

Just wondering if anyone had any experience of getting Virgin to remove them from the non-serve list and allow them to place an order?

Cheers

  • VM-Jon's avatar
    VM-Jon
    Problem sorter

    Hi @Hsnsmoleman,

    Welcome to the community. I am more than happy to take a look at this for you and see what I can do to help.I am more than happy to take a look at this for you and see what I can do to help. Please keep your eye out for a private message from me.
    thank you 

    Jon