Forum Discussion

SchauenCXS's avatar
SchauenCXS
Joining in
23 days ago

Address not found from the service list but neighbours are there

I am  looking to swtich to VM from Sky but cannot find my address from the service list.  All my neighbours are there. Maybe because this is a new build? Who shall I talk to about that?

new customer

2 Replies

  • Vikki_M's avatar
    Vikki_M
    Icon for Forum Team rankForum Team
    20 days ago

    Hi SchauenCXS,

    Thanks for your post and welcome to our community.

    It's great to hear you're thinking of taking our service.

    I'd be happy to check if the address is serviceable for you.

    I'll send you a private message now.

    Please look out for the envelope in the top right of the page and pop back to me when you can.