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Valorant's avatar
Valorant
Tuning in
2 days ago

Virgin says I've changed my plan... I haven't!!

As the title says, I got a mystery email stating I've changed my plan and billing changes will show from next month.. I've not changed my plan! I swear Virgin are nothing but a bunch of bungling clowns does anyone know who I can speak to in order to get this sorted? I've had nothing but problems with Virgin and have kept copies of the original contracts I was sent so if need be I will take things up with the communications ombudsman.

2 Replies

  • Martin_N's avatar
    Martin_N
    Icon for Forum Team rankForum Team
    2 days ago

    Hi Valorant, 

    Thank you for your post. We're sorry to hear you've had this unexpected message. 

    We can certainly take a look into this for you. I will private message you now to conifrm your details. 

    ^Martin