Virgin Media account billing

Question

Please could a Moderator explain why my Virgin Media account says my account "has been restricted due to an overdue bill"?
I have no outstanding bills and can confirm my viewing doesn't appear to be restricted at all, however today I did give Virgin Media notice that I will be leaving them soon.
Yet this appears on my account!!
Not happy and hope it doesn't

affect my credit rating.&nbsp;
&nbsp;
[MOD EDIT: Subject title changed for clarity]

Cardiffman282 · Answer

See https://community.virginmedia.com/t5/Managing-Your-Account-Cable/Restricted-services/m-p/5516984&nbsp;

Mr_K · Answer

Ignore them, they've obviously gone off in a huff that you've cancelled.&nbsp;&nbsp;

Matthew_ML · Answer

Hey HavencroftKev, thank you for reaching out and I am sorry to hear you are having some account issues.
I can see you are also in PM with my colleague, please do feel free to go back to him if you need some more assistance on this.
I can also see you've spoke to our contact centre team since this post, did they help at all?

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Virgin Media account billing

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