Virgin Account issues
Can anyone help, I have been a virgin/ntl customer 20years. I have moved house, instead of moving my package. My account has been disconnected. I have now recieved a new router and new account info. ...
Forum Discussion
The only function performed by the Ethernet on a TiVo is for multiroom streaming between TiVo/V6, and in-home streaming/downloading via TV Control. If you're doing neither, it's doing nothing.
Check your heartbeat light on the front-left of your TiVo - this is the status for the in-built modem. Is it flashing or static? If flashing - that's the on-board modem failed and a trigger for the box to be replaced with the newer V6. Same stable software but much newer and better hardware.
And that does use the Ethernet cable for the 'net connection....
Sorry had to go out. If I unplug the ethernet cable I have no network, I have to connect to Wi-Fi. There are no lights on the front of the box, just the power light which is white. When I unplug the ethernet cable, two red lights come on. One is a Wi-Fi signal the other is 2 diagonal arrows.
Thank you for your help both.
Jay
TiVo's don't have WiFi, are you sure you don't have a V6? It runs TiVo software but is a very different box.
Hi Jlt2,
Thanks for coming back to us on this one. As mentioned by Japitts, the TiVo is unable to connect via WiFi so it certainly sounds as though you have a V6 or a 360 box.
I can see that Molly is still helping you via private message though so stick with her there so she can help resolve things for you.
Many thanks,
Hi japitts
I still cant use catchup or on demand, error v210. I also cant use my prime video, error A01.
Thanks
Jay
