Danloki
10 months agoTuning in
Understanding the agents on the phone?!
If there's one thing that virgin need to fix, is that, and this is in no way me being offensive. Is that I just can't understand the agents on the phone!!
I just got an speed upgrade and was doing it via WhatsApp them they called, which I don't have an issue with. But, I could not understand a single word she said. I couldn't figure out how much I was paying or what my bills would look like, it was actually frustrating.
So I try do everything on chat.
But please virgin. I know these people are cheaper to hire but for the love of god improve Thier English speaking.
If you agree reply, maybe they will do something!!!