Forum Discussion
5 Replies
- Gareth_L
Forum Team
Hello mcgrath5353.
Thanks for your first post and welcome to our community.
Sorry you have to join on letter terms regarding your email not working.
Can I just ask if you are able to view then through your online account
When you get a minute spare can you please follow the steps below for Outlook access.
• Sign in to My Virgin Media
• Go to Account settings, then Account details
• Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail
• Then, under Virgin Media Mail app password tap Get password
• Continue the flow and a new secure password will be generated, and the mailbox unlocked
• Update any third-party apps that may be use to access your Virgin Media Mail emails with this new app password.
Gareth_L
- mcgrath5353Joining in
no and when I try to go through the route of forgot password I put my email address in but doesn't recognise that now either, so stuck !
- John_GS
Forum Team
Hi mcgrath5353
I'll send you a PM now to assist further.
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