Recontracting questions.
Hello. My contract is due to be up in April and wanted to ask if there can be any better prices than what I was just quoted?
My current package is maximum Volt package with Maxit TV, Gig 1, Netflix standard etc. for a very good price. £37.50 for base package, £50.50 with SIM and premium Netflix.
I am just wondering how this price was possible before but not now? I have just got off the phone with an agent who was friendly.
Just wondering then if I know these prices are possible, why are they not accessible? I was quoted £81/82 or with agent discount £72. I said I'd think about it but it's going to be nearly double what I'm paying now for the base package or even more with 02 SIM. Do I have to use the 02 SIM still?
Sometimes I get phoned out of the blue by a team and that's how I got a low price before so I'm wondering if anyone can see if that's the best price available or not please as it's a really big jump?
They said to look on app or website as well for offers but website just comes up with "oops page not found" and can't see any in the apps.
I have also been trying to get the hub 5 that should have been sent at start of contract. The agent said it was unacceptable. I've been asking for a while (November as a complaint but was asking for longer than that I think). I wonder if I gave up a bargaining chip now.
Regards Craig.