Forum Discussion

bubblegun23's avatar
bubblegun23
On our wavelength
7 months ago

Recontract email - why?

I got an email last week and again today stating - 

"Don’t forget, your Virgin Media contract’s coming to an end soon. Renew today and keep the same superfast speeds, Virgin Media benefits, and O2 perks with our online exclusive offer – and get peace of mind that your new offer price will be locked in until March 2025. Monthly price will increase each April from April 2025 by RPI +3.9%. "

I'm on an 18 month deal until February 2025 anyway.

As far as I can see the link is trying to trick me into removing TNT Sports from my package because the price when my current deal end is the same otherwise.

Seems a bit underhanded. Not pleased.

If TNT Sports is going to be £18 extra we might as well go back to Sky as it's the same price there.

5 Replies

Sort By
  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    7 months ago

    Hi bubblegun23 

    Thanks for posting and welcome back to the community. 

    This seems odd if the contract is so far away, I'll send you a PM now to get some details. We may need to feed this back into the project but we'll discuss via PM.

  • Cardiffman282's avatar
    Cardiffman282
    Wise owl
    7 months ago

    Has this premature renewal prompt from VM coincided with the recent addition of other companies' FTTP broadband services in your area by any chance? 

    • bubblegun23's avatar
      bubblegun23
      On our wavelength
      7 months ago

      Sorry, slow response. Not really Openreach went live just around the time we took this contract and City Fibre have skipped our estate entirely.