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ldaviesdesign's avatar
ldaviesdesign
Tuning in
8 months ago

Re: Phone number to contact collection department

NEED payments collections team as
EVERY [REMOVED] NUMBER GOES TO A BOT WHICH CANNOT HELP YOU

[MOD EDIT: Inappropriate language removed, please review the Forum Guidelines]

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  • ldaviesdesign's avatar
    ldaviesdesign
    Tuning in
    9 months ago

    Yes I have the same issue contacting VM to move or end my contract.
    Ive replied to emails from VM and they all bounce back, My new address is not serviced by VM so Ive asked to end my contract. NO RESPONSE. So I just cancelled my DD, and now all I get from stupid VM is Automated payment demand emails with late payment fee for a property I have already L:EFT, but still no reply from the VM team, perhaps someone will answer here.?

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    7 months ago

    Hi ldaviesdesign 

    Thanks for posting and welcome to the community.

    There's not a specific number to reach the Collections team.

    It's 150 / 0345 454 1111.

    What is it you're wanting to discuss please? Maybe we can help from here?

    Best wishes.