Forum Discussion

SLI69's avatar
SLI69
On our wavelength
27 days ago

Actual Bill Breakdown & Phone Line Rental?

Hi, Apologies if in the wrong board but I don't post very often. Firstly, My contract is ending this month and I've been looking online for an actual bill breakdown to see what I'm paying for and wh...
SLI69's avatar
SLI69
On our wavelength
26 days ago

Thanks for all your replies.  It's what I thought.  I will have to do a bit of shopping around and decide whether it's worth staying with VM as I don't see the point in paying for something I rarely use.  Thanks again.

  • Beth_G's avatar
    Beth_G
    Forum Team
    26 days ago

    Hi SLI69

    We're sorry to hear you're thinking of potentially leaving. If there is anything else we can help you with at all, please just let us know and we'll be happy to help.

    • SLI69's avatar
      SLI69
      On our wavelength
      19 days ago

      Hi, Yes I've decided to keep with VM but Broadband only (M125).  Was told yesterday it would be £20 a month.  Been trying to get through today to accept that offer but I'm either stuck in a queue or I get cut off.

      • Sabrina_B's avatar
        Sabrina_B
        Forum Team
        19 days ago

        Hi SLI69 👋.

        Thanks for reaching out to us, sorry to hear of the issues you faced with our contact team. So that we can assist you we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
         

        Thanks.
         

        Sabrina