See-k24
3 months agoJoining in
No access to Netlfix included in package
I have been battling for 3 months trying to get access to netflix that is included in my package. Each time I have contacted virgin I have been told it is passed to IT to send an activation link. Today I am told it is a known issue with a lot of users and to continue waiting then the conversation was abruptly ended by the agent.
Any ideas how to resolve this quickly as it seems there is no motivation to help from any agents i speak to?