Seems to be a popular topic—New Virgin Media customer. I just can't log in. It asks for passkeys, which I don't work, as it says there isn't one, then sends an email to verify. Clicking this takes you back to the login page, and thus, we continue in vain!
What can i do? tried many mobiles and browses and the app
Forum TeamHi Adsalamon👋
Thank you for posting and welcoming you with big virtual arms onto our Community Forum 🤗
Sorry to see you're having issues with logging into your app😞
I will investigate this for you 🧐
Please watch out for the envelope ✉️
Thank you.
I'd like a resolution too, please.
Forum TeamHi Pete2174👋
Thank you for posting and welcoming you onto our Community Forum 🤗
Sorry to see you're having the same issue 😞
Please can you confirm have you tried this on the app?
Are there any error messages?
Thank you.
