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jc001c7425's avatar
jc001c7425
Tuning in
4 hours ago

Need help understanding balance

Hi. My bill states I owe £0 but above in a box states “Your balance of £34.78 is due”. Do I owe the balance? I’m confused. 

1 Reply

  • Hey jc001c7425, thank you for reaching out and we are sorry to hear about your bill.

    We would advise if it says your balance this means its due.