keithV1
15 days agoJust joined
My contract is up for renewal at the end of Feb. I've just enquired about a downgrade to Broadband only as we recently purchased a Freely TV. So we don't need the TV package and we have never used the landline element.
Just spoke to two people at Virgin and both told me I can't go Broadband only.
I've had virgin media 7 years at this address, and 15 before that.
Im waiting for a call back from a manager to hopefully resolve. Maybe this is the end of my relationship with VM or time to speak to OFCOM.