Forum Discussion

mysterybiscuits's avatar
mysterybiscuits
Joining in
3 years ago

I'm now homeless and need to cancel

Hi there,   I've been evicted by my landlord (a Section 21 no-fault eviction), and had to move out. I'm now homeless, and am sofa-surfing with friends and relatives. I contacted Virgin Media on Twi...
Proffbollo's avatar
Proffbollo
Joining in
2 years ago

Did this get sorted for you because this forum doesn't seem to give any answers

Robert_P's avatar
Robert_P
Forum Team
2 years ago

Hello kornsteven,

 

Thanks for posting regarding your experience in similar circumstances, as mentioned in my response to the post, it depends on the circumstances but if similar to yours we would look into this further to potentially waive these.

 

Rob

  • Gabyheaven's avatar
    Gabyheaven
    Settling in
    2 months ago

    I am in the exact same circumstance been given a section 21 and am homeless but am being refused to waive the early cancellation fee of 303£ despite me having no way of affording this! It’s so inconsistent how do I receive proper help please Virgin?