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Smeghead69's avatar
Smeghead69
On our wavelength
6 months ago

i see my message has been missed, it's like the forum guys randomly pick people to respond to

  • Smeghead69's avatar
    Smeghead69
    On our wavelength

    I just renewed, based on the same email, "same package, same speeds, less hassle", which i added £4 per month for the HD version of Sky Sports, and all accepted.

    Today i get an email, stating TNT sports being removed. It was not MENTIONED anywhere during the contract renewal that it was being removed. I am not happy.

    Why? I have no email stating other changes, or link to activate anything (even if i did, i would more likely treat it as spam, by not clicking on random links in emails)

  • Hey Smeghead69,

    Welcome back to the community and thanks for taking the time to post. I’m sorry to hear of the issues that you’re having with your new package. I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
    Kind Regards,
    Steven_L