With the VM router in modem mode I have a solid red light on the front (has always been the case as far as I recall), which according to VM is an indication that the router is too hot. I have just confirmed the maximum surface temperature of the router (it varies, this was the highest reading I could find anywhere on the body of the unit) to be 37deg C using a Fluke 62 Max IR thermometer. This cannot realistically be too hot.
joff_arris wrote:With the VM router in modem mode I have a solid red light on the front (has always been the case as far as I recall), which according to VM is an indication that the router is too hot. I have just confirmed the maximum surface temperature of the router (it varies, this was the highest reading I could find anywhere on the body of the unit) to be 37deg C using a Fluke 62 Max IR thermometer. This cannot realistically be too hot.
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Primary Downstream Service Flow > Max Traffic Rate: 575000085
Primary Upstream Service Flow > Max Traffic Rate: 55000085
Hi again joff_arris
The hub3 light is always a reddish (magenta) colour when in modem mode. It's only considered a possible fire risk when it's that colour and operating in router mode.
Your rates of Primary Downstream Service Flow > Max Traffic Rate: 575000085 and Primary Upstream Service Flow > Max Traffic Rate: 55000085 confirm that you are correctly provisioned on the M500 tier.
