Forum Discussion

shadow8013's avatar
shadow8013
Joining in
26 days ago

Hopless

I've spoke to customer service several times since Dec basically bill says not payed my bill since Dec £269 to pay when all my bills are payed they removed my DD and now can't add it back on due to saying due since Dec and I have the email of them saying they sorted it its been reset and clearly hasn't becuse I'm looking at it and Givin no response since Jan its now March pretty much and still says due £269 pay now Sent multiple emails about it not a single response as I said since Jan when they said it had been reset  3 nearly 4 months to get account reset to what it should say 

  • shadow8013's avatar
    shadow8013
    Joining in
    26 days ago

    Lol what do you know think I hurt there feelings they blocked me sending email to resolutions team and can't call always say wrong not right with password so can't call and mow been blocked with complaints do you think they know they really messed up with billing or just hurt there feelings 

    • Ayisha_B's avatar
      Ayisha_B
      Forum Team
      26 days ago

      Hi shadow8013 👋

      Welcome to our Community Forums and thanks for your post. 

      Sorry to hear about the billing issue.

      I am going to pop you a PM 📩 now so we can take a closer look into this.

      Speak soon!

Related Content