Forum Discussion

Jxshuax's avatar
Jxshuax
Joining in
7 months ago

Homeless & need to cancel but cant afford fees.

Good afternoon,

Recently I've become homeless and my line has been taken over by the occupant in the premises. I've been taken off the tenancy and ultimately can't go back or pay the termination fees.

I phoned up and explained my situation and ultimately was told I'd need to pay the fees.

 

Is there any assistance available?

1 Reply

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  • Sabrina_B's avatar
    Sabrina_B
    Icon for Forum Team rankForum Team
    7 months ago

    Hi Jxshuax 👋.


    Thanks for reaching out to us, sorry to hear about your current situation, could you please join me in a private message. 

    Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.

     

    Thanks.

     

    Sabrina