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Helen441's avatar
Helen441
Just joined
14 hours ago

Hacked account

hi ٫ my virgin media account seems to have been hacked and a random Netflix account that is pin locked has been added. I have reported this to virgin twice and it still has not been resolved. it its is extremely unsatisfactory and frustrating and I have wasted many be hours trying to get this fixed. Please sort this out !

1 Reply

  • Gareth_L's avatar
    Gareth_L
    Icon for Forum Team rankForum Team
    3 hours ago

    Hi Helen441.

    Thanks for your first post and welcome to our community.
    Sorry to hear you're having issues with the Netflix account being added and your account being hacked.

    What was last advised since you last spoke to our team?

    Are you able to access your online acount still?

    Gareth_L