MrMusketUK
6 months agoOn our wavelength
Customer service offered recontract deal which I accepted and then increased price!
I was offered a deal to recontract my Gig1 broadband at £36/month which I agreed to and then customer support said that they had made a mistake and it would actually be £42/month which I declined.
I was happy to recontract at £36/month but not £42/month, can anyone honour the price I was originally quoted?
Thanks
Miles
Thanks for reaching out to us MrMusketUK, and welcome back to our Community Forums!
I'm sorry to see of the confusion caused of the contents of the package, and it's monthly value.
Check out the envelope in the top right hand corner for a private message from me
Thanks,
David_Bn