Forum Discussion

keving2000's avatar
keving2000
Joining in
11 hours ago

Contract question

After having a issue gratefully sorted out on here last year, shortly afterwards I took up a upgrade offer, on my contract summary sheet it echoed the upgrade I was offered

Initial monthly cost £21

Price increase to 24.50 April 2026

Price increase to 28.00 April 2027

Price increase to 53.00 sept 2027

Which I am happy with but on my bills it says offer ends may 2026, which is 25.00 per month, am I wrong in thinking this is a error and they can't increase prices agreed on my contract summary sheet. Thanks in advance for any info.

2 Replies

  • newapollo's avatar
    newapollo
    Very Insightful Person
    10 hours ago

    VM updated its website on 2nd October 2025 to show that in-contract price rises will increase by £4/month every April across their broadband products, increasing from £3.50 previously charged. This follows EE/BT, which increased its price to £4/per month in July.

    See ispreview article

    • keving2000's avatar
      keving2000
      Joining in
      9 hours ago

      Thanks for that, What's worrying me is there is nowhere on the contract summary sheet which indicates that the price would increase by £25.00 per month from may 26