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Is there any way in which I CAN contact Virgin media? Live Chat is not working! No Phone numbers available...
Forum Discussion
8 Replies
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The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline.
I don't have a VM landline...
I have tried to renew my contract twice... There is no response, despite the message stating that "An email has been sent to your email account"...
The contacts I have are - 📞Call: 150 (free of charge) from a Virgin Media landline or 0345 454 1111 from any other phone, 📲WhatsApp: 07803089684, 💻Facebook: https://www.facebook.com/virginmedia 🐤Twitter: https://twitter.com/virginmedia
I am tearing my hair out trying to contact Virgin to arrange an engineer to simply move my router downstairs from the bedroom to the living room. I don't have a VM landline and the options on WhatsApp and 0345 454 1111 just take me round in circles. I am currently MR V ANGRY!!!!
I am tearing my hair out trying to contact Virgin to arrange an engineer to simply move my router downstairs from the bedroom to the living room. I don't have a VM landline and the options on WhatsApp and 0345 454 1111 just take me round in circles. I am currently MR V ANGRY!!!!
Usually best to start your own topic for your own issue. A VM person on the forum can usually arrange this for a £25 non-fault call out. They normally reply within a few days. If you need it doing quicker you'll have to go back to the other channels of (non) communication.
live chat is fine for me
- Deepak_S
Forum Team
Hi Madaline4,
We are sorry for any issues you are having. If you can provide some more details regarding exactly what's happened?
Once we have more information we can provide a suitable resolution🙂
