Forum Discussion

chrisdunn1234's avatar
chrisdunn1234
Joining in
12 months ago

Complete your profile error

I’m signed up to the My Virgin Media site but whenever I log in I get the “complete your profile” page and can’t move past it. Just comes up with the same error message. 

I can see this has been an issue for others in the past but can’t find a solution in the forums. 

I’ve tried using different browsers, deleted cache etc 

Can someone message me to sort out please. 

Thanks 

  • Joseph_B's avatar
    Joseph_B
    Forum Team (Retired)
    12 months ago

    Hey chrisdunn1234,

    Welcome to the Community Forums and thanks for the post.

    Sorry to hear you are having this issue, I would like to go about looking into this with you to see if we can fix this, for me to do so i will need to confirm some information rom you via a private message.

    Joe