brigantia
8 months agoOn our wavelength
Cannot ccess my accouint
I still use my blue yonder address to access Virgin my media. I had trouble getting is accepted and was then told to change my password. I had at least 8 attempts to change it . every one was unacceptable., in the end I just logged off. I am an 81 yr old and disabled. can you advise me what to do. .I am really getting tired of trying and if the matter is not resolved I shall cancel my account and move to Sky..