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sb961's avatar
sb961
Joining in
10 months ago

Cancelling appointment

I have a technician visit booked for tomorrow Mon 6th may, which can now be cancelled as the fault has been rectified.  I can see the appointment in the "My Virgin Media" app and by text, but it won’t give me option to cancel the appointment.  I tried the main VM web page from my desktop pc, and it does not show the appointment at all, so is also no help.

Can anyone from VM assist please?

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