Cancellation
When my Dad passed away in Dec 2020, the VM account was transferred into my name at the suggestion of the operator at the time as my Mum was registered partially sighted & deaf, the direct debit paym...
Forum Discussion
Hi Debbie18,
Thank you for reaching out to us in our community and welcome back, we are really sorry to hear about your loss, please accept our condolences.
When an account is transferred into your name after a Bereavement his is then dealt with by yourself and sadly does not come under Bereavement if the account needs canceling down the line, there is no contract added as we don'y know what may happen and whether the person taking over the account may move ETC.
So I can help further I have sent you an invite into a private chat, please click on the white envelope to accept.
Regards
Paul.