Cancellation fee payment taken
I have just checked my bank and seen a payment of £218 has been taken by virgin for an early cancellation payment. I recently moved home and had to provide proof of new address as they do not provide...
Forum Discussion
Hi JamesM7225 👋 Thank you for your post and welcome to the Virgin Media Community 😀
We're sorry to hear about the poor experience you've had and that you feel this way 😔
I can see you've spoken to the team since you posted. Has clarification on the situation been provided?
Please pop back to us at your earliest convenience.
Regards,
Daniel