Bizarre and non-working Flex subscription offers
Is there anyone here who can shed some light on what is a very confusing Flex 'change my package' page? I'm wanting to make some changes but the offers seem all over the place, and customer support by chat just tells me "can't help with that, it's nothing to do with us".
Firstly, there's a big panel saying "Get stuck in with Sports and Save", offering Sky Sports HD and TNT Sports as a package for £39. But click "Take me to this deal" and nothing happens (I've tried in the app and in multiple browsers). How do we find out more and perhaps even get this deal?
Secondly, I currently have the "Sky Sports and Cinema HD" package selected. I pay £29.75 for this, which seems reasonable. However, if I click "details" it claims the package is £18.75! That would be amazing – how do I get that?
Thirdly, there's a panel alongside that, offering me Sky Sports HD for £38.75 a month. That seems insane compared to the "Sky Sports and Cinema HD" package offer above. And if I click on "details", it also claims the package is actually £18.75! So what is the reality?
Any help welcome.