Bill payments
since the O2 VM coupling (!) the pay my bill option on main vrgin site will not work - I have told Virgin several times but it still is not working
arghhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
any ideas!?
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Hi KingArfer,
Which page(s) have you used to pay your bill?
https://payments.virginmedia.com/epayments/notloggedinaccountdetails_ecare.jsf
https://www.virginmedia.com/help/billing-and-payment/make-a-payment
Have you tried paying by phone? 0800 064 3777. You’ll need Your Account number and area reference number which you’ll find on your bill.
Have you considered paying by direct debit instead?
Thanks for replying and thanks for links
There are reasons I cannot use direct debit
I paid by phone eventually last month but was sent no confirmation to my email
all in all it's becoming an increasingly poor and unreliable service and anyone have spoken to at VM doesn't want to solve the problem and really don't seem to care that much
Sorry to rant but it really is unsatisfactory - and considering the cost and endless price increases compared to new customer offers - GRRRRRRRR
again sorry and thanks for helping
Paul
hello - thanks for reply - I will try that option this month
BUT - it's all falling apart at VM and the problem with main site payment option still needs to be dealt with and no one I have spoken to in VM CS seems to care .
I cannot do direct debit and I paid by the phone option eventually last month but was sent no confirmation
Anyway ( screammmmmmmmmmmm) Thanks for replying
Paul
