Bill higher than normal
I've just received my latest bill and it's £7 more than I was expecting and I can't understand why.
Can someone tell me if I am missing something obvious before I try and contact VM
[MOD...
Forum Discussion
I thought I'd sorted this issue out over live chat, but after one bill showing the correct amount it has gone back to £74. What is the best way to get this corrected permanently, and ideally recieve credits for all the months I have overpaid?
Hello ctbfc,
Welcome back to the community and thanks for taking the time to post. I’m sorry to hear of the issues that you’re having with your billing at the moment. I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L
