Forum Discussion

mazzaB1's avatar
mazzaB1
Just joined
4 days ago

Aklaimo

Hi everyone

Sorry I'm very old school so a bit wary and just want some guidance.

I recommended a friend to join virgin thinking the £50 rewards would go off the accounts, but on getting the 'been accepted' Aklaimo want either a pay pal (dont have) or submit my sort code/acct and D.O.B.  I'm wary can anyone help (if not virging media, anyone who has done this).  Thank you your help its very much appreciated.

3 Replies

  • newapollo's avatar
    newapollo
    Very Insightful Person

    Hi mazzaB1​ 

    The rewards are either paid by BACS into your bank account, or by PayPal.

    See https://virginmedia.aklamio.com/?source=vmcom_existingcust

    How and when will my friend and I receive our cash reward?

    Your friend will be eligible for the reward at the same time as you are. After your friend has had their services installed for 60 days, you’ll both be eligible for a reward providing they’ve not cancelled their new contract within this time.

    We’ll send your rewards to Virgin Media’s referral partner, Aklamio. In some cases, it can take up to 3 months after your mate’s services have been installed for Aklamio to pop the reward in your referral accounts. Aklamio will contact you when the rewards have been confirmed, and both of you can have it paid into either your bank account or PayPal account at any time from your referral accounts.

    How can I claim my reward

    1. Log in to your Aklamio user account with your e-mail address and password.
      2. Click on your user account name, which opens a menu - click on Account Balance.
      3. You will then be taken to the Payout menu where you can have your confirmed rewards paid out via PayPal or bank transfer.

    And from the Virgin Media Legal Stuff on the same page

    Reward paid by BACS or PayPal after your friends service has been installed, which can take up to 3 months

  • Hi thanks.  We've both had the 'payment is ready to claim' but they want my sort code, d.o.b etc and my mates.  I thought the reward would directly be 'knocked off the next bill' etc didn't realise I'd hv to give my acct details to the third party.

    I just want clarification please they are OK to give my details to.

    Thank you 

    • Vikki_M's avatar
      Vikki_M
      Icon for Forum Team rankForum Team

      Hi mazzaB1,

      Thanks for your post and welcome to our community. 

      Aklamio will contact you when the rewards have been confirmed, and both of you can have it paid into either your bank account or PayPal account at any time from your referral accounts. They will therefore need that banking/PayPal information to process the payment.

      This isn't a bill credit. We are sorry for any confusion caused by this. 

      There is more information here

      If you have any further questions, please pop back to us and we'd be happy to help.