Forum Discussion

Ana65's avatar
Ana65
Joining in
27 days ago

Account contact phone number incorrect

Hello, the ‘Contact phone number’ in the ‘Marketing and contact preference’ section of my online account is incorrect and when ever I try to change it, goes back to old number. Any help regarding this would be helpful. Thanks

  • Kath_P's avatar
    Kath_P
    Forum Team
    27 days ago

    Hi Ana65, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We're sorry to hear the details are not saving. This is something we can certainly check for you but in order to do that I'll need to confirm some information with you to pass security. 

    I have sent you a direct message to allow us to do this with you in a private space. Just click on the little ✉ at the top right-hand side of the page to access your inbox. :)

    Thanks,