Forum Discussion

kitten28x's avatar
kitten28x
Joining in
3 months ago

PR_END_OF_FILE_ERROR - Only with Virgin Media, what gives?

I switched to Virgin last week, and having a few issues with a few sites.

Whenever i try and access reddit, I get this response on the website - PR_END_OF_FILE_ERROR. This has ONLY happened since I've been with Virgin.

Secondly, when I try to play League of Legends, it also has trouble connecting to the server stopping me from entering into a game.

None of these issues were present before when I was on Sky.

Any ideas on what could be the issue? Thanks.

I have a gig1 subscription if that matters.

    • kitten28x's avatar
      kitten28x
      Joining in

      Yeah, happens on chrome too. And the game is non browser based.

  • Client62's avatar
    Client62
    Alessandro Volta

    Make sure "Child Safe" is DISABLED in the VM Online Account.

    • kitten28x's avatar
      kitten28x
      Joining in

      Pretty sure it's disabled, as it doesn't stop me accessing any other websites. But will double check.

      • David_Bn's avatar
        David_Bn
        Forum Team

        Thanks for your post on our Community Forums kitten28x, and a very warm welcome to our Community Forums!

        Sorry to hear of the issues experienced on both Reddit and League of Legends when connected to our services.

        Can you please offer us an update beyond the advising of double checking that child safe is disabled?

        Thanks,

        David_Bn