Forum Discussion

Markaustin's avatar
Markaustin
Joining in
2 years ago

NTLworld email hacked

We have been hacked have had multiple black mail threats ,social media accounts hacked,  tv services hacked and have had to cancel credit card and contact banking organisations.
 
Please delete the secondary NTLworld  email address on my account    with immediate effect as a matter of urgency. Otherwise i will be cancelling all services within a week !!!
 
Please contact me as soon as possible to confirm this has been done.
Kind regards
[REMOVED]
[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

1 Reply

Sort By
  • Ilyas_Y's avatar
    Ilyas_Y
    Forum Team (Retired)
    2 years ago

    Hey Markaustin Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼

    I'm sorry to hear about the issues you are having in relation to your VM email.
    I will be able to assist you on this and get this sorted out ASAP.

    I will send a private message for further support.

    Kind regards,
    Ilyas.