Latest Phishing News 17/09/2025

We’ve been made aware of phishing emails circulating that contain the content shown below. Please note that these emails were NOT sent by Virgin Media O2 and should NOT be responded to. Do not click on any links or reply to these messages. Instead, we recommend deleting them immediately. If you'd like to report the email, you can forward it to our dedicated phishing inbox at phishing@virginmediao2.co.uk.

Email 1:

Dear Valued Customer,

Your account [xx.xxxxx@ntlworld.com] has been blocked due to the expiration of your Antivirus Protection plan (Expiry Date: Wed,17 Sep-2025). To continue using our services, you must renew your subscription.

As per our policy, failure to renew your antivirus protection within the next 48 hours will result in the suspension of your account, and it may be permanently deleted from our system.

Please review your plan status below:

Please review your plan status below:
Account Number:     #UK88983474
Subscription Plan:     Antivirus Protection
Plan Status:     Expired
Expiry Date:     Wed,17 Sep-2025
Renew now

Email 2

Hello,

Your storage is nearing its maximum capacity. Immediate action is recommended to prevent service interruptions.

Current Usage: 98.5% of Capacity
Account:     xxxxxxn@ntlworld.com     Alert Date:     Wed,17 Sep-2025
Storage Used:     49.25 GB / 50 GB     Status:     Critical

Backup Status: Partial

Location: US West

Performance: Degraded

Expand your storage now with our special 80% discount on premium plans.

Offer expires in: 04:12:00
Upgrade Storage Plan
© 2025 Cloud Services Inc. All rights reserved. 

Email 3

VlRGlNMEDlA
Dear Customer xxxxxxxxx!

We have recently received 42 complaints about your email account.
This is the final warning before your account is suspended.

Account ID:     UK-898-058-556
Complaint received from:     VlRGlNMEDlA - UK - United Kingdom
Complaints:     Sending malware and viruses

In the last three days, thousands of spam messages have been sent from your email address. We now need clarification to prevent email accounts from being deleted within 24 hours.
We recommend installing an antivirus program. We'll select the best one for you.

Check for viruses