Child Safe into working
Child safe is not working. It is showing as switched on, but nothing is being blocked. Please can you advise?
Forum Discussion
Hi Bushez,
It matters and I ask because I want to first understand what you're hoping to be blocked would fall under what ChildSafe would block. Without knowing that first I cannot advise further on why you may be experiencing a problem.
So, to clarify, is it blocking relevant sites but not Google Image search results? Again, understanding what you're trying to block and what is/isn't blocked is important.
Thanks,
Thanks. Yes it seems to sort of block some site but doesn’t give the proper message to explain that it’s blocking them. But most importantly it doesn’t seem to do anything for Google images.
if I turn off the internet and use mobile data, sure enough the mobile network filter functions correctly and then filters Google images and prevents turning off the safe search filter.
Hi Bushez,
I am sorry to hear this, when it comes to Google images, it will show whatever a person has tagged to that word, are all other sites blocked and is it just google images you are having issues with? Google does have its own safe search option if this helps?
Thanks,Zoie
That doesn’t really help unfortunately because safe search on Google images can be turned off. I refuse to believe that Virgin media are not capable of simply filtering inappropriate images. I’m sure that my member of parliament would have an opinion on the subject. Especially as the mobile networks seem to be able to filter images easily. (If not perfectly). I would be interested to know what other people have found to be the case with Virgin media and Google images.
If Virgin does not have a better option then I will have to wait and see if city fibre does a better job. Or wait for 5g coverage to improve near me. In which instance I will be expecting Virgin to end my contract early if I request to do that because they are failing to meet a good enough standard.
Our Child Safe setting works by looking at the URLs of websites and catagorising them based on whether they are 18+ or not. If when trying to visit 18+ sites, such as gambling sites, you are unable to access them but some images found on Google Images are still visable, this will be because Google is not blocked as a website due to it being a search engine. Any images drawn from other sites on Google Images may not be blocked for this reason. We'll do our best to block out as many sites as possible, some may still fall through the net.
Google do offer parental controls for SafeSearch so that for children under 18 years old cannot control the settings or turn SafeSearch off.
Is it just Google Images that aren't being blocked, or are you able to access sites for 18+ too?
