Forum Discussion

CiaraFZ's avatar
CiaraFZ
Just joined
2 months ago

Black Screen

Hi, Ive an LG tv with Virgin Media app installed. For some reason this week, the Live function just wont load, all I get is a black screen. I can watch on Catch up, just not live. Ive re-installed the app, Ive rebooted my router. Rte player plays live no bother. Why is this happening? Ty 

  • newapollo's avatar
    newapollo
    Very Insightful Person
    2 months ago

    These forums are for VM UK domestic users, and as such have no ties with VM Ireland which is a separate company.

    VM UK don't have any apps on the LG TV systems. 

    If VM Ireland do then you will need to contact VM IE (https://www.virginmedia.ie/contact/)  or LG.