New £22 Contract FAILED badly!
I accepted a total price re-contract of £22 for basic M125 package but then noticed that my VM Account states £31. After contacting VM on "chat" they failed to understand me...then by 'phone...I was told that "I can see the offer of £22, you are quite correct, it's a simple fix". I was promised a £14 recurring credit for the full 18m and they then sent an email to confirm "account has been credited". All very strange as £31 is still showing and nothing else. I've tried various forms of communication and received various promises but nobody is able to actually amend the account and the account (as before) is all over the place! I just want to know what I will ACTUALLY be paying (DD from Bank) and not all the gobbledegook. Please fix my Account!Solved694Views0likes3Comments