Netflix issues since moving house customer service useless.
I can't get my netflix account reset to virgin media payments after moving home. Virgin cancelled but have not reset payment method. Have raised a complaint to no avail. I have called told it would be sorted lol that's a joke. Have tried online chat keep getting fobbed off please wait 48hrs I keep getting told. Can anyone help this has been going on since May.Why are Virgin Media useless!!
I honestly give up, the company are completely unfocused on customers. So today is 4th time I have taken a day off work to be in when Virgin come to pick some equipment! and what a shock that no one turns up. Should I waste another 4 hours of my time trying to actually speak to someone? this is becoming a joke now and I am pretty sure that the email and text they sent me constitutes a contract agreement that they will pick up on said day.might speak to CAB about going compensation