Password is constantly being changed but not by me
I have had issues where my password for my virgin media account, is getting changed, but not by me. I have changed the email address from @ntlworld to @gmail and added in 2 factor authorisation, but the 2 factor authorisation doesn't stick and the password keeps on being changed. Even when I change my password, it doesn't ask me for the 2 factor security question. The first time, virgin customer service allowed me back in, but luckily I can get in by using my finger print to change the password again on my phone. This has happened at least 6 times in the last 48 hours. Is this a security breach, or problems with Virgin?