Returning Kit
Hello. For weeks now I have been waiting for the prepaid packaging to return my kit. I've even tried asking for new packaging to be sent to me, but I have not received anything. Virgin media have sent me a letter, have been emailing and texting me about returning the kit. This morning they sent an email and text saying if they don't receive in a week, they will charge me. It's kit I do not want or need, it's ready to be sent back. What are my options, what do I do? Really getting the feeling they don't want the kit back and would rather take the money...