More Virgin Media generated problems- this time billing issues...
hi as per title i have had an email saying i am late to make a payment - and could be subject to late charges however, i only joined VM a few months ago and its not possible to sign up without providing direct debit details - plus the account has been fine for several months - so i can only assume its some issue VM have generated. i am loath to call the general "customer services" line or chat with them as in my prior experience this has only resulted in them creating a catalogue of additional issues without resolving the one i am actually contacting them with. can anyone here assist ?