Armed Forces Covenant
Greetings, I recently chatted with customer service via the phone a few weeks back due to an overseas military move upcoming. After many back and forth I was only able to get early termination fees reduced, not waived completely. I am a member of visiting armed forces (US Air Force), and my move is out of the country and a location where I can no longer use Virgin Media. Shouldn't my early termination fees be waived because of armed forces covenant and also not moving to a place where Virgin services? Please help me, Thanks