Retention offer, what a joke
today i wanted to discuss my account as im on 60mpbs - now costing me £41 pm so retentions offered me 126mbbs for 28pm. I was thinking this must be a bad joke - I have been a customer for 21 years, come on Virgin media please offer me something better than that. do I really have to actually go through with a full Cancellation this time or is it not worth the effort?