Turn off paper billing - apparently impossible
Hi After moving house in December I was set up on a new contract which included a charge for paper billing. Didn’t have this before and don’t want it. After contacting VM after the first bill I was given a credit and told paper billing turned off, however next bill came and still on it. Contacted VM again and same story, given credit and told definitely turned off. Latest bill received and charge appears again!! I do wonder how hard can it be to turn off paper billing. Getting completely fed up contacting VM every month. Anyone else had issues with this and found a solution? thanks